FAQs
BROWSE THE SITE
Enter brand name and model number of the product in the search box and click the search button. If you are unable to find the product you are looking for, try with or without spaces between the words or with an alternate spelling. You may also search for the product with the help of basic description or keyword.
Put the particular word or a group of words in the search bar that best depicts what you are searching for. For instance - to discover Laptop devices, sort "Laptop" in the entry box and tap on the Search button.
To become more particular, take advantage of a group of words. Consider what one of kind words may show up on the pages you're keen on. Likewise, attempt to utilize more than one word at whatever point you can. By and large, the more pursuit words you utilize, the more coordinated the inquiry, and the better the outcomes.
To become more particular, take advantage of a group of words. Consider what one of kind words may show up on the pages you're keen on. Likewise, attempt to utilize more than one word at whatever point you can. By and large, the more pursuit words you utilize, the more coordinated the inquiry, and the better the outcomes.
HOW TO ORDER
Just tap Add to Cart button to preserve the product in your cart in order to make the purchase. You may keep on adding products to your cart until your order is completed. After adding the products to the cart, you can tap on the "cart icon" button on the top right side.
To view and manage your orders in your cart, click on "view cart" and then opt for "checkout".
If you don't want to do any changes in your cart, click on "checkout" to directly go through the checkout process where you need to provide your billing details, delivery details, delivery method, payment method and confirm the order to place an order. To continue shopping from Nerd Store, tap on "continue" button on the right bottom side.
To view and manage your orders in your cart, click on "view cart" and then opt for "checkout".
If you don't want to do any changes in your cart, click on "checkout" to directly go through the checkout process where you need to provide your billing details, delivery details, delivery method, payment method and confirm the order to place an order. To continue shopping from Nerd Store, tap on "continue" button on the right bottom side.
To order the product via your phone, you may call us on our Toll-Free number (833) 781-7667. We offer cordial and supportive associates who offer quick service to our clients.
If your product is still in the new condition and is not unboxed or not delivered, we can roll out a few improvements, for example, size and color. Don't mind to call us at (833) 781-7667 at the earliest opportunity to roll out these improvements. Or you can follow the instructions to cancel and re-book the order with the required changes.
It would be ideal if you take note of that our fulfilment and delivery systems are intended to get orders on their way rapidly. In this way, once the request has changed to the processing status, our customer support staff will not able to remove or add products to your cart once the order has been processed.
It would be ideal if you take note of that our fulfilment and delivery systems are intended to get orders on their way rapidly. In this way, once the request has changed to the processing status, our customer support staff will not able to remove or add products to your cart once the order has been processed.
SET UP AN ACCOUNT
A registered account with Nerd Store furnishes you with some additional features versus guest account. The account permits you to save numerous billing and shipping addresses, you only need to fill this information once. A registered account holds all the details related to order history, wish list, rewards points, transactions, and return request in order to assist you. You will be authorized to track your shipment. Additionally, a shopping cart that you have initiated however not finished are put away with your stock in your cart, so you can retrieve them later.
A password can be anything between 3 to 20 characters. For security reasons, your password needs to be a mix of upper and lower case alphabets, numbers, special characters. You can also add a whitespace to make it much better if you like it. Passwords are case sensitive where lower case and upper case are not treated as the same so you can use varied capitalization and blend of letters.
You need to login to your Nerd Store account and click on "My Account". After that opt for "Edit your account information" where you can update your first name, last name, contact number and email id. You will also be able to edit you password, address, and wish list.
If you forget your Nerd Store password, you can recover the password via email by visiting the Forgot password page. You have to put your registered email address in Email Address Section. Within a short period of time, you will get an email with guidelines to change your password. After that every time you forget your password, you need to change your password.
EMAIL NEWSLETTERS
Want to get updated with the new arrivals at Nerd Store. Then, you need to sign up for the Nerd Store email newsletter. To receive the Email Newsletter, you have to own an active Nerd Store account.
If you are a new user, you can subscribe the newsletter at the time of registration. And if you are an existing customer, go to your account, tap on "Subscribe / Unsubscribe to Newsletter" and opt for "Yes" radio button to subscribe the newsletter.
If you are a new user, you can subscribe the newsletter at the time of registration. And if you are an existing customer, go to your account, tap on "Subscribe / Unsubscribe to Newsletter" and opt for "Yes" radio button to subscribe the newsletter.
PRIVACY & SECURITY
Client privacy is really important to us. We will never lease or offer your information to any third party, we just utilize the data we gather from you to process your order information, or to send you catalogs and emails at your solicitation. To know more, please read our Privacy policy.
Nerd Store understands the significance of a strong fraud detection and determination ability. We and our online payment partners keep an eye on transactions consistently for suspicious activity and emblem possibly deceitful exchanges for manual verification by our team. If we are still unable to eliminate the possibility of fraud absolutely, the transaction is kept on hold and the client is requested to provide the identity documents to ensure that the purchase is made by a certified card holder.
ORDERING
If you get a damaged product, we offer 30-day replacement guarantee to exchange defective and damaged products. You must contact our toll free customer service at (833) 781-7667 or email us to info@nerdsstore.ca
Initiate an order online or via making a call to Nerd Store. We don't acknowledge orders via email.
If your order is successfully placed, you will get a success message on the same page.
Yes, you will get notified via email when your product is processed for shipment.
The typical shipment period is 1-14 business days. You may get in touch with our Customer service staff, if you don't receive your product within the expected time period.
CHECKOUT
The checkout is a few step process for registered customers. But if you are not registered with Nerd Store. You can opt for Guest Checkout but you need to provide requested details to complete the process.
To get discount coupons and promotion codes from Nerd Store, you need to subscribe to our newsletter. So we will be able to update you about the best deals and new arrivals.
AFFILIATE PROGRAM
The Affiliate Program offers many benefits to website owners including the opportunity to generate revenue via their site, a wide range of relevant products to promote from Nerd Store's huge selection, easy-to-use tools to create and customize the links that work best, detailed reports to help you better understand your visitors' preferences and link performance, an association with Nerd Store, and the chance to interact with a broad community of other website owners.
There is no charge to apply, and there is no minimum referral requirement or quota you must reach before earning referral fees with our program. You start earning right away.
CONTACT US
You may contact us using our toll-free number (833) 781-7667, or by sending an email to info@nerdsstore.ca
RETURNS
To return a product, customer needs to follow the entire process of return. You may ask for your refund request number from Nerd Store in order to complete your return process.
For more details, kindly read our Return policy.
For more details, kindly read our Return policy.
To return any particular product, you need to request for a Return Merchandise Authorization number. Nerd Store takes 1 business day to process your return request number. All products take around 1-14 business days to get handled once received.
Nerd Store provides 30-day warranty. The process of return need a return request number and take around 1-14 business days.